ANDRÉ RIEU op het VRIJTHOF

INFO VRIJTHOF CONCERTS 2020/2021

VRIJTHOF CONCERTS IN MAASTRICHT WILL NOT TAKE PLACE IN 2021

Frequently asked questions

General

Will the Vrijthof concerts take place in 2021?


It is with great sadness, we have to inform you that our traditional open air concerts at the Vrijthof in Maastricht cannot take place in July 2021 on the basis of the measures taken by the Dutch government. The planned concerts will be postponed to July 2022.




I have purchased tickets for one of the Vrijthof concerts; What happens to my ticket and what do I have to do?


As far as the Vrijthof concerts are concerned, all tickets and André Rieu Travel travel packages remain valid for the new dates of our open air concerts in July 2022.
07-07-2022 replaces 01-07-2021, replaces 02-07-2020
08-07-2022 replaces 02-07-2021, replaces 03-07-2020
09-07-2022 replaces 03-07-2021, replaces 04-07-2020
10-07-2022 replaces 04-07-2021, replaces 05-07-2020 14-07-2022 replaces 08-07-2021, replaces 09-07-2020
15-07-2022 replaces 09-07-2021, replaces 10-07-2020
16-07-2022 replaces 10-07-2021, replaces 11-07-2020
17-07-2022 replaces 11-07-2021, replaces 12-07-2020 21-07-2022 replaces 15-07-2021, replaces 16-07-2020
22-07-2022 replaces 16-07-2021, replaces 17-07-2020
23-07-2022 replaces 17-07-2021, replaces 18-07-2020
24-07-2022 replaces 18-07-2021, replaces 19-07-2020 29-07-2022 replaces 23-07-2021
30-07-2022 replaces 24-07-2021




On what dates will the concerts take place in 2022?


Weekend 1: 7 - 8 - 9 - 10 juli 2022
Weekend 2: 14 - 15 - 16 - 17 juli 2022
Weekend 3: 21 - 22 - 23 - 24 juli 2022
Weekend 4: 29 - 30 juli 2022




Will my seats for the concert in 2022 remain the same as I have for 2020/2021?


Your allocated seats on the square for the concert in 2020/2021 will remain the same for the concert in 2022. If you have tickets for a terrace arrangement, you are welcome on the same terrace and a new table arrangement will be made by the restaurant.




Unfortunately I will not be able to attend the concert on the new date in 2022: how can I move my ticket to another date or another concert.


It is possible to exchange your ticket for another concert. If you want to make use of this you can request a voucher HERE. After you have received this voucher, you can exchange it for the Christmas concerts in Maastricht, the New Year's concert in Amsterdam or another date at the Vrijthof in 2022.This only applies to Square-Tickets. For Terrace-Tickets, we ask you to contact the restaurant where you bought the tickets. APPLY FOR A VOUCHER




Can I exchange my ticket for another concert?


It is possible to exchange your ticket for another concert. If you want to make use of this you can request a voucher HERE. After you have received this voucher, you can exchange it for the Christmas concerts in Maastricht, the New Year's concert in Amsterdam or another date at the Vrijthof in 2022. This only applies to Square-Tickets. For Terrace-Tickets, we ask you to contact the restaurant where you bought the tickets. APPLY FOR A VOUCHER




Can I Apply for a refund of my tickets?


If it is not possible for you to attend the concert and you cannot use the possibility to attend another concert. by applying a voucher, you can apply for a refund HERE
ATTENTION: If you have an André Rieu Travel package we ask you to send an e-mail to cs.travel@andrerieu.com with the booking number and do not use in the form below.




I have booked a hotel/flight/train directly and not via André Rieu Travel: what should I do?


If you have a travel insurance, they should be able to advise you about the possibilities. Please also contact the company where you booked your transport or overnight stay to discuss whether they can move your booking to 2022.




Can I get priority for a new order?


There will be no pre-sale for the availables seat of the Vrijthof 2021 concerts. APPLY FOR A VOUCHER




I bought a terrace dinner package: Will my ticket also be moved to the new date in 2022?


The tickets for the terrace dinner packages will also be moved to 2022 at the same restaurant. 07-07-2022 replaces 01-07-2021, replaces 02-07-2020
08-07-2022 replaces 02-07-2021, replaces 03-07-2020
09-07-2022 replaces 03-07-2021, replaces 04-07-2020
10-07-2022 replaces 04-07-2021, replaces 05-07-2020 14-07-2022 replaces 08-07-2021, replaces 09-07-2020
15-07-2022 replaces 09-07-2021, replaces 10-07-2020
16-07-2022 replaces 10-07-2021, replaces 11-07-2020
17-07-2022 replaces 11-07-2021, replaces 12-07-2020 21-07-2022 replaces 15-07-2021, replaces 16-07-2020
22-07-2022 replaces 16-07-2021, replaces 17-07-2020
23-07-2022 replaces 17-07-2021, replaces 18-07-2020
24-07-2022 replaces 18-07-2021, replaces 19-07-2020 29-07-2022 replaces 23-07-2021
30-07-2022 replaces 24-07-2021




My name is mentioned on the tickets: can I give the ticket to someone else who will use it?


Although the ticket is registered, they may be transferred. If you wish, you can have the tickets transferred to another name. To do so, please contact Contact form




Is it possible to upgrade my ticket to a higher rank?


In order to do this, you must first return your tickets using a Voucher. After you have received the voucher from us, you can exchange it for tickets in a different rank or on a different date. HERE you can apply for a Voucher PLEASE NOTE: This is only possible if there is availability in other ranks or on other dates. APPLY FOR A VOUCHER




I have tickets for André Rieu’s Maastricht cinema concert ‘Happy Together’ this summer; where can I go with my questions and what happens with my tickets?


Answer: It is with a heavy heart that André Rieu cancelled his live concerts in Maastricht this year - but he doesn't want his cinema fans to miss out! So André will bring a special event, just for you, to your local cinemas this August. More information will be available soon on your cinema website and on andreincinemas.com

For information about your purchased tickets for the cancelled 'Happy Together' Maastricht cinema event please contact your cinema.




Where can I go if my question is not there?


Take a look at our contact page where we would like to refer you to the right contact person. CONTACT




I bought a terrace dinner package: where can I go for information?


YOU HAVE BOUGHT YOUR PACKAGE DIRECTLY FROM THE ENTREPRENEUR
- If you have any questions, please visit the website of the restaurants www.vrijthofmaastricht.nl.
YOU BOUGHT YOUR PACKAGE VIA THE WEBSITE OF THE VVV
- You can contact the entrepreneur directly or ask your questions via the Contact form





André Rieu Travel

When will I receive the modified booking confirmation for the Vrijthof 2022 package?


You will receive the modified booking confirmation by e-mail within 4 weeks.




My booking consists of several people, but not all of them can be present next year. What should I do now?


André Rieu Travel can split the booking for you. For example, we can create a voucher for some of the participants.

Send an email to cs.travel@andrerieu.com stating your booking number and André Rieu Travel will inform you about the possibilities.




I would like to expand my reservation and add extra people to my reservation for Vrijthof 2021. Is that possible?


Yes, that's possible subject to availability. Send an email to cs.travel@andrerieu.com stating your booking number and André Rieu Travel will inform you about the possibilities.




Can I also change to another day next year?


Yes, that's possible subject to availability.
If the newly selected date is more expensive, you will have to pay the difference.
If the newly selected date will be cheaper, we will refund you the difference.
Send an email to cs.travel@andrerieu.com stating your booking number and André Rieu Travel will inform you about the possibilities.




Can I keep just the tickets for Vrijthof 2022 and cancel the rest of the package?


No, unfortunately that is not possible.




I cannot attend the new concert date nor can I change to another date or location. What do I do now?


We are sorry to hear that! Please send an e-mail to cs.travel@andrerieu.com, stating your booking number and that you will not be able to attend the concert.

You will receive a voucher for the full booking amount, which can be exchanged for an André Rieu Travel package of your choice (see the full range on www.andrerieu.com/travel).

This voucher is valid until 31 December 2022.

If the price of the new package is higher, you will have to pay the additional cost.

If it turns out to be cheaper, we will refund you the difference.

If you do not wish to use the voucher after all, it can be turned in for a refund.

This is only possible 6 months after the issue of the voucher.




How will I receive information about my booking from André Rieu Travel?


AR-Travel informs everyone by means of a newsletter, which is sent by e-mail to the main booker.

In this newsletter you will find all the relevant information for the possibilities of the existing arrangement.

Within 4 weeks you will receive the adjusted booking confirmation for the Vrijthof 2022 arrangement.

No action is required if you decide to keep the arrangement.

Do you wish to change something? Please send an email to cs.travel@andrerieu.com mentioning the booking number.




What happens to my André Rieu Travel package?


Your complete package (concert tickets including hotel/diner/excursions) remains valid for the new concert series in 2022.

Within 4 weeks you will receive by email the adjusted booking confirmation with the new concert date.

After receiving the confirmation you have until October 1, 2021 at the latest the possibility to change without any costs.